RMA form

Return of materials (RMA)

"*" indicates required fields

Passo 1 di 4 - Customer data

Society*

Address*

Address (1 line) Address (2 line) City Province POSTAL CODE Country

Phone*

Email*

insert your email Confirm your e-mail

Personal data*

Name Last name

Reason for return*

Select "Repair" when requesting the return of products deemed to be non-functional. Select "Refund" in the event of a return request for products with a satisfied or refunded formula, or in any case for products that are functional but not suitable for the application or were purchased incorrectly.

Do you want to return the entire order?*

Click on "Yes" if you want to request the return of an entire order (only in case of re-credit).

Reason for return*

Describe the reason for the return.

Order reference Nr*

Enter our order confirmation number here.

How many products do you want to return?*

Enter a number between 1 e 5.

ATTENTION!
Returns for re-credit are subject to the conditions described in the chapter "Satisfied or refunded" - Withdrawal of the General terms of supply.

ATTENTION!
Due to unavailability of spare parts, returns of: Picolog (All series) are no longer accepted, Netlog (series I-II) and in general of all products with lower codes than MPS044 *, PCB122 * or OIF022 *
See complete list of products no longer supported.

First product

Product code*

Enter the product code ELSIST (10 characters)

Serial number

Enter the serial number

Purchase invoice*

Enter the purchase invoice number (Mandatory for non-branded products Elsist)

Description of the failure or reasons for the return*

Describe the anomaly found on the product (in case of return for repair) or the reason for returning the product (in case of return for credit).

Second product

Product code*

Enter the product code ELSIST (10 characters)

Serial number

Enter the serial number

Purchase invoice*

Enter the purchase invoice number (Mandatory for non-branded products Elsist)

Description of the fault*

Third product

Product code*

Enter the product code ELSIST (10 characters)

Serial number

Enter the serial number

Purchase invoice*

Enter the purchase invoice number (Mandatory for non-branded products Elsist)

Description of the fault*

Fourth product

Product code*

Enter the product code ELSIST (10 characters)

Serial number

Enter the serial number

Purchase invoice*

Description of the fault*

Fifth product

Product code*

Enter the product code ELSIST (10 characters)

Serial number

Purchase invoice*

Enter the purchase invoice number (Mandatory for non-branded products Elsist)

Description of the fault*

Confirmation

CAPTCHA

Number

Return of materials (RMA)

First product

Second product

Third product

Fourth product

Fifth product

Confirmation

Footer