- This topic has 20 replies, 8 participants and was last updated 10 years, 7 months ago da
.
-
Post
-
In product page at the bottom of the download section there is a new version of the VCOM 3.6.1 software for ATC1000. The supplier informs me that they should resolve the complained problems.
Hello, in the company we are using 2 ATC-1000 converters on virtual RS485 ports. The server machine is a 7-bit Windows 32. However, these ports sometimes get blocked and to perform a reset it is necessary to connect via the browser and perform a logical reset of the door.
The firmware adopted is V1.42 2009/07/29, how should I operate to perform an update? Is it better to replace these 2 ATC-1000s with two of the new generation?
THEATC-1000 is an ethernet-serial converter with a very low cost, it does not have the possibility to upgrade the firmware, so to switch from the current version to an updated version you need to replace the product. From what you tell me, however it seems that the problem is in the failure of the connection between the virtual COM software and the device. The TCP / IP connection is a socket connection so it is important that you continuously check that the socket is active, you have checked the tick Enable Control Connection in the virtual COM software (ScreenshotPossibly you can try to use a socket less connection in UDP with the converter, instead of the TCP connection you have to select UDP. Of course you also have to configure the converter to accept UDP connections. In UDP connections, you must define the IP address of the PC to which the converter sends data on the converter side, so it is important that the PC where the virtual COM is installed has a static IP.
Thanks for the reply. In my case the driver used (v 3.0) does not allow the enable control connection option. Also I had to set the port as a server to allow correct operation (as a client the software does not read the data correctly). The software under management is the OPC modnet server for reading from a modbus peripheral via RS485.
I purchased two ATC1000s, V1.43 2010/01/21, last they have for connection to Power One Aurora inverters through the Communicator 2.9.21 software. The TCP / IP connection between the Communicator and the converter never worked although the connection was made correctly. The connection via virtual com port has always worked but I have systematically encountered the problems of loss of connection with the ATC due to vcom 3.6.1, loaded on a 7 bit win64 machine, which make the converter unusable with reliability.
For some months I no longer used the converters as the vcom was no longer able to create the virtual com port finding all coms occupied or randomly generating the EFFFFF error. Then I downloaded from the Eltima website the trial version of the Serial to Ethernet Connector 6.1 program which creates the virtual com port without problems and the connection to the ATC1000 works correctly and is stable over time. With the right software the converters are perfectly usable.
The license costs USD99 (2 licenses) which is more than the converter itself. I therefore ask the Elsist to be able to have the software as an upgrade of the vcom 3.6.1 that creates many problems of operation and make the converter unusable in fact.
Personally I have not used the Communicator software but in this topic you will find examples of use of Ethernet / Serial converters in TCP / IP connection (thus eliminating the Virtual COM software). The serial port virtualization programs are commonly sold at a significant cost, so all the manufacturers of Ethernet / Serial converters combine the product with a simplified version of the software.
We have many customers using ATC-1000 converters with Virtual COM software and I have no news of serious functionality gaps. In the case of packet communications (As in Modbus or Aurora protocol) I recommend configuring a UDP connection as an alternative to TCP and a connection that uses less bandwidth.
If you have two converters, you can also connect the two converters together in Client-Server mode, leaving one converter configured in RS485 connected to the inverter and the other connected in RS232 to the serial port of the PC, thus eliminating the virtualization software, with the cost of the software you buy 3 converters.
- You must be logged in to reply to this topic.